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20 March 2024
As MBA candidates gear up for the crucial MBA interview, it’s imperative to recognize that effective communication extends beyond words. According to studies, only 7% of communication is conveyed through spoken language, while a staggering 70% relies on body language, with tone and inflection accounting for the remaining 23%.
Here are several things to keep in mind so you don’t just say the right thing, but also show the right message.
Pay attention to your tone and inflection
Tone and inflection play pivotal roles in conveying messages during an interview. Vocal cues such as sighs, groans, coughs, tone of voice, volume, speech patterns, and emphasis on words send a specific message that either reinforces or contradicts the intended message. Pay attention to these to avoid sending a double message or, worse, distracting the interviewer from the content of your responses.
Send a positive message through your body language
To make a positive impact through non-verbal cues, candidates must focus on their body language. A warm smile, open posture, leaning forward, maintaining eye contact, and appearing relaxed can significantly influence the interviewer’s perception. These non-verbal signals not only enhance your message but also convey confidence, sincerity, and engagement.
Be aware even when you’re not speaking
Crucially, you need to be aware of your body language not only when speaking but also when listening. Avoiding distractions, maintaining eye contact, and exhibiting attentiveness while the interviewer is speaking is equally important. Any signs of disinterest, such as looking away or appearing preoccupied, can inadvertently convey a negative message about your engagement and awareness.
Additionally, being attuned to the emotions and non-verbal cues of the interviewer can really help you gauge the situation. Considering the speaker’s feelings and adapting your communication style accordingly demonstrates emotional intelligence, a trait highly valued in the business world.
The art of non-verbal communication is an element that is often overlooked by candidates when they’re preparing for an interview. However, understanding the impact of tone, inflection, and body language is highly valuable for applicants in confidently navigating the interview process. For more insights and personalized guidance on your MBA application journey, contact TOGA MBA Consulting.